Terms of Use and Purchase

Evolu, the application ("App") and the website appevolu.com ("Site"), is operated by Evolu Tecnologia S.A., a private legal entity registered under CNPJ no. 69.081.622/0001-98, headquartered at Rua Palmares, 17, Santa Lúcia, Belo Horizonte/MG, CEP 30360-480 ("Company", "we").

Evolu is a wellness platform that brings together workout, meal, sleep, measurement and progress photo logging, training and meal plans generated with the support of artificial intelligence, goals, achievements, reports, integrations with third-party health services and the Evolu Ring, a wellness ring sold on the Site.

By creating an account, using the App or buying on the Site, you confirm that you have read, understood and agree to these Terms and the Privacy Policy. If you do not agree, do not use Evolu.

Evolu is intended for people over 18. Minors between 16 and 18 may only use it with the authorization and supervision of their legal guardians; at sign-up, people aged 16 or 17 confirm this authorization, and the confirmation is recorded with its date. The App is not intended for anyone under 16, and we do not knowingly collect data from children and adolescents below that age.

By signing up, you declare that the information you provide is true, accurate and up to date, and you agree to keep it that way.

EVOLU DOES NOT PROVIDE MEDICAL, NUTRITIONAL OR HEALTH SERVICES. The App's content — including training plans, nutrition suggestions, calorie and macro estimates, body analyses and insights — is for informational and educational purposes only and does NOT replace assessment, diagnosis, guidance or follow-up by a physician, nutritionist, physical education professional or other licensed health professional.

Before starting any exercise program or dietary change, consult a health professional, especially if you have (or suspect you have) any medical condition, injury, pregnancy or restriction.

Physical exercise involves inherent risks, including the risk of injury. By using the App, you declare that you are fit for physical activity and take responsibility for decisions made based on the App's content. Stop any exercise immediately if you feel pain, dizziness, shortness of breath or discomfort, and seek medical help.

Logging medications and treatments (for example, GLP-1) is for noting and remembering what your doctor prescribed. Evolu is not a medical device, does not recommend, adjust or stop doses and does not replace the prescription or the label: for dose changes, missed doses or strong effects, talk to your prescriber. GLP-1 treatment logging is only for people 18 or older and starts with an acknowledgment, recorded with its date.

The Evolu Ring is a wellness device, not medical equipment: its readings must not be used to diagnose or monitor disease. The full Health notice is in the App and at appevolu.com/aviso-de-saude.

Part of the App's content (plans, analyses, coach replies, meal estimates from photos) is generated by artificial intelligence systems. This content consists of automated estimates: it may contain inaccuracies, errors or outdated information, and it does not constitute professional advice of any kind.

Calorie and meal composition estimates from photos are approximations and must not be used for medical purposes (for example, carbohydrate counting for insulin therapy).

You are responsible for keeping your login credentials confidential and for all activity carried out in your account. Notify us immediately at contato@appevolu.com in case of unauthorized use.

We may suspend or terminate accounts that violate these Terms or applicable law, or that show signs of fraud, with prior notice, except when keeping access would pose a risk to the platform or to third parties.

Evolu has free features and paid plans: PRO, and ONE, which includes PRO and the Evolu Ring. Plans are sold only on the Site, with payment processed by Stripe; card data stays with Stripe and never reaches the Company. The App does not sell or charge: the plan is activated in the App with the purchase code.

The price, payment method, duration and what the plan includes are shown on the purchase page before payment. When the plan is a subscription, it renews automatically for the same period until canceled; when it is a one-time payment, it lasts for the period stated at purchase. To cancel renewal, email contato@appevolu.com with the email used to buy: future charges stop and access continues until the end of the period already paid.

Prices and benefits may change with prior notice; changes do not affect the period already paid.

During pre-sale, the estimated shipping date is the one shown on the purchase page. If it changes, we let you know at the purchase email, and you choose between waiting for the new date and canceling with a full refund.

The ring is shipped to the address given at purchase, by carrier. On delivery, check the package; if anything is damaged or missing, email contato@appevolu.com within 7 (seven) days.

The ring has the legal 90 (ninety) day warranty against defects, counted from delivery (Brazilian Consumer Protection Code, art. 26, II), without prejudice to any additional warranty stated at purchase. To use it, email contato@appevolu.com with the purchase email and a description of the problem. The warranty does not cover damage from misuse, drops or impact.

For purchases made online, you can withdraw within 7 (seven) days (Brazilian Consumer Protection Code, art. 49), counted from payment for PRO and from receipt of the ring for ONE. To withdraw, email contato@appevolu.com with the purchase email.

We refund everything you paid, shipping included, to the same payment method; the card refund time depends on the card issuer. Returning the ring costs you nothing: we send the shipping instructions. With the refund, the plan ends.

After that period, canceling stops future renewals, and access continues until the end of the period already paid, without prejudice to your other consumer rights, such as the ring warranty.

We grant you a personal, limited, non-exclusive, non-transferable and revocable license to use the App in accordance with these Terms. All rights to the App — the Evolu brand, code, design, texts, databases and other elements — belong to the Company or its licensors; copying, reverse engineering, redistribution or unauthorized commercial use is prohibited.

The content you add to the App (photos, measurements, notes) remains yours. You grant us a limited license to store and process this content solely to provide the service (for example, to generate your analyses), as described in the Privacy Policy.

It is prohibited to: (a) use the App for unlawful purposes; (b) attempt to access third-party accounts or data; (c) exploit flaws in, overload or interfere with the infrastructure; (d) use bots, scraping or unauthorized automated means; (e) submit content that is illegal, offensive or infringes third-party rights; (f) resell or sublicense the service.

With your authorization, the App may connect to third-party services (such as Strava and your device's health data platforms). These services are governed by their own terms and policies, and we are not responsible for their availability, accuracy or operation. You can revoke these connections at any time in the App's settings or in the third-party service.

We make reasonable efforts to keep the App available, but we do not guarantee uninterrupted or error-free operation. We may modify, suspend or discontinue features, with prior notice when the change is significant. We recommend keeping the App up to date.

To the maximum extent permitted by Brazilian law — and without waiving rights that cannot be limited in consumer relationships — the Company is not liable for: (a) damages arising from health, training or nutrition decisions made based on the App's content, which is informational (clauses 3 and 4); (b) injuries resulting from exercise; (c) unavailability caused by acts of God, force majeure or third-party failures (carriers, app stores, infrastructure providers); (d) indirect damages or lost profits.

Nothing in these Terms excludes liabilities that Brazilian law does not allow to be excluded.

You can close your account at any time using the "Delete my account" option in Privacy & Data, which deletes your personal data as described in the Privacy Policy. Closing your account does not automatically refund periods already paid, except for the right of withdrawal (clause 8) and other legal rights.

We may update these Terms to reflect legal or service changes. Significant changes will be announced in the App and on the Site at least 10 (ten) days in advance. Continued use after the new version takes effect means you agree to it; if you do not agree, you can close your account.

These Terms are governed by the laws of the Federative Republic of Brazil. The courts of the consumer's place of residence shall have jurisdiction to settle disputes arising from this relationship, under the Brazilian Consumer Protection Code.

Support and questions about these Terms: contato@appevolu.com. We reply within 5 (five) days (Decree 7,962/2013, art. 4).